Phoenix Resort Pyeongchang

You're eligible for a Genius discount at Phoenix Resort Pyeongchang!
휘닉스 평창 리조트 is placed in the heart of Pyeongchang. Hours of activities can be enjoyed at the outdoor pool and games room. Free Wi-Fi access is available at all public areas.

All air-conditioned rooms are fitted with a seating area, a flat-screen TV and a minibar. En suite bathroom comes with a bathtub.

Buffet breakfast is offered at Restaurant ONDO. This all-day dining restaurant also serves lunch and dinner with Korean and Western dishes. Other beverage and snacks can be enjoyed at the lounge cafe and bakery on site.

Guests can indulge in various activities from skiing to billiards and bowling. Other facilities include a 24-hour reception and luggage storage.

This modern hotel is located just 500 metres away from Pheonix Park Ski Resort and Country Club. Odaesan Mountain National Park is a 30-minute drive away.


Room choices in Phoenix Resort Pyeongchang

Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in public areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
Outdoors Picnic area, Outdoor furniture, BBQ facilities Additional charge, Garden
Kitchen Dining table, Refrigerator
Room Amenities Clothes rack
Ski Ski equipment hire on site, Ski school Additional charge, Ski storage Additional charge
Activities Walking tours Additional charge, Water park Additional charge, Kids' club Additional charge, Entertainment staff, Bowling Additional charge, Hiking, Karaoke Additional charge, Table tennis Additional charge, Billiards Additional charge, Children's playground, Games room, Skiing, Golf course (within 3 km) Additional charge
Living Area Dining area, Sofa, Seating Area
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV
Food & Drink Coffee house on site, Wine/champagne Additional charge, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking
Reception services Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Indoor play area, Babysitting/child services Additional charge
Cleaning services Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security
General Shuttle service, Pet bowls, Minimarket on site, Air conditioning, Non-smoking throughout, Mosquito net, Heating, Soundproofing, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms
Accessibility Auditory guidance, Visual aids: Braille, Emergency cord in bathroom, Wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor
Wellness Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Korean

Conditions

Check-in From 15:00
Check-out Until 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are allowed. Charges may be applicable.
Accepted payment methods Cash Phoenix Resort Pyeongchang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that the property operates in two check-in and check-out shifts.

1) Check-In: 11:00 ~ 13:00, Check-out: 09:00

2) Check-In: 15:00~, Check-out: 11:00

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Is WiFi available at Phoenix Resort Pyeongchang?

WiFi is available in public areas and is free of charge.

Is there free parking available at Phoenix Resort Pyeongchang?

Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking

What are the outdoor activities at Phoenix Resort Pyeongchang

Picnic area, Outdoor furniture, BBQ facilities Additional charge, Garden

What languages are spoken at Phoenix Resort Pyeongchang?

English, Korean

What are the general services offered at Phoenix Resort Pyeongchang?

Shuttle service, Pet bowls, Minimarket on site, Air conditioning, Non-smoking throughout, Mosquito net, Heating, Soundproofing, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms

Are pets allowed at Phoenix Resort Pyeongchang?

Pets are allowed. Charges may be applicable.

What is the check-in time at Phoenix Resort Pyeongchang?

From 15:00

What is the check-out time at Phoenix Resort Pyeongchang?

Until 11:00

100% real reviews of Phoenix Resort Pyeongchang

Check the opinions of our clients

8,0
Purpose of trip: Leisure trip
What was the highlight of Phoenix Resort Pyeongchang
Fun Trip on the Slopes
The room was located in the Blue condo, which is in the same building as the ski/snowboard rental and lesson office. Literally ski in/out. Impressive view of the slopes and two busy runs with the Sky Standard room. Room was clean. Loved the heated floors-- and that heat can be turned off. Liked the small window that could be opened for fresh air. Good water pressure in the shower. Reception desk was helpful and friendly, after you pull a ticket and wait. Dinners at the Ski House Lodge both nights were tasty and quick.
Got the breakfast or lunch package but there were so many people that we had to wait 30+ minutes to get a table. Gave up trying to go to lunch the second day. I don't recommend getting the breakfast/lunch package. Could have used a couple more towels in the bathroom, and a couple dish towels in the kitchen area would've been nice too.
8,0
Purpose of trip: Leisure trip
What was the highlight of Phoenix Resort Pyeongchang
We will be back next year;-)
The ideal place for a winter/skiing holiday nearby the ski slopes of the Phoenix resort. CU and bakery within the premises offer a good deal of consumption and travelling items. The floor and room we stayed in this time was nicely re-decorated in a stylish manner with good room comfort.
Too little elevators for such a big hotel/resort facility ending up in long waiting time, especially at the check in/check-out hours.
7,0
Purpose of trip: Leisure trip
What was the highlight of Phoenix Resort Pyeongchang
Overall a good place if you are going to hit the slopes.
Convenient to the slopes and amenities. The free access to sauna was great!
A little old. Towels were a little small. Pillows were too soft.
7,0
Purpose of trip: Leisure trip
What was the highlight of Phoenix Resort Pyeongchang
place is worthy except the staffs
location and activities were good. the pick-up food from hotel restaurant was quite delicious.
staffs didnt know well about their facility such as which elevator goes up to which floor. they gave me wrong information. they didnt know the room was ready or not, either. they asked me to wait until the room cleaning is done. but I went up it was already done and I had to ask to the house keeper it is ready to use or not.


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